ERB Public Relations Manager Kwali Mfuni stated that the probe will determine the validity of the allegation.
“The ERB has instituted investigations into complaints of the alleged unsual and unexplained depletion of ZESCO prepaid electricity units in different parts of the country that has also been the subject of recent media attention. The investigations are pursuant to the ERB Act No. 12 of 2019 and are intended to ascertain the validity of the allegation and also rule out the possibility of meters having been tampered with or malfunctioning on account of age or other factors,” Ms. Mfuni said.
She stated that ERB envisages that the investigations into the matter would see it engage with other stakeholders, including relevant government agencies, suppliers of meters and professional bodies.
“A number of complaints have been received by the ERB, while various media outlets have also reported receiving similar reports, prompting responses from ZESCO on the matter. The consumers allege that there is a noticeable difference in their consumption patterns for the same number of units and the electricity bills have gone up,” Ms Mfuni stated.